Welcome to Luxe Deccor. We specialise in handcrafted luxury home décor — premium tableware, candlestones, sculptures, and elegant interior accessories. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or place an order with us.
By using our website, you agree to the practices described below. Please read this policy carefully.
Information We Collect
We collect information to fulfil your orders, personalise your experience, and improve our services. The types of data we gather include:
Personal Details
Your full name, email address, phone number, and billing or delivery address provided at checkout.
Payment Information
Transaction data processed securely by our payment partners. We do not store card numbers on our servers.
Browsing Data
Pages visited, products viewed, session duration, and device/browser information collected automatically.
Communications
Messages, enquiries, or reviews you submit through our contact form, email, or social media channels.
How We Use Your Data
Your information is used solely to enhance your shopping experience and operate our business responsibly:
- Process and fulfil your orders, including dispatch notifications and delivery updates
- Manage your account and maintain your order history
- Send transactional emails such as order confirmations and invoices
- Send marketing communications (only with your explicit consent, and you may opt out at any time)
- Analyse browsing patterns to improve website performance and product offerings
- Prevent fraud and ensure the security of transactions
- Comply with applicable legal and regulatory obligations
Our commitment: We will never sell your personal data to third parties for their own marketing purposes. Your information exists only to serve your relationship with Luxe Deccor.
Sharing & Disclosure
We share your data only in limited, necessary circumstances:
- Logistics & Courier Partners — to arrange delivery of your order to your address
- Payment Gateways — to process transactions securely (e.g. Razorpay, PayU)
- Marketing Platforms — anonymised analytics data shared with services like Google Analytics
- Legal Authorities — when required by law, court order, or to protect our legal rights
All third-party partners are contractually bound to use your data solely for the stated purpose and to maintain appropriate security standards.
Cookies & Tracking Technologies
Our website uses cookies — small text files stored on your device — to remember your preferences and improve your browsing experience.
- Essential Cookies — required for the website to function correctly (shopping cart, login sessions)
- Preference Cookies — remember your language, currency, or display choices
- Analytics Cookies — help us understand how visitors interact with our site (Google Analytics)
- Marketing Cookies — used to show you relevant advertisements on other platforms
You can manage or disable cookies through your browser settings at any time. Note that disabling certain cookies may affect website functionality.
Data Security
The safety of your personal information is a priority. We implement industry-standard measures to protect your data:
- SSL/TLS encryption for all data transmitted between your browser and our servers
- Secure, access-controlled databases with restricted internal access
- Regular security audits and vulnerability assessments
- PCI-DSS compliant payment processing through certified gateways
While we take every reasonable precaution, no method of electronic transmission is 100% secure. We encourage you to use a strong, unique password for your account and to notify us immediately if you suspect any unauthorised access.
Your Rights
You have the following rights regarding your personal data held by us:
Access
Request a copy of all personal data we hold about you
Correction
Ask us to correct inaccurate or incomplete information
Deletion
Request erasure of your personal data from our systems
Opt-Out
Unsubscribe from marketing emails at any time
Portability
Receive your data in a structured, machine-readable format
Restriction
Limit how we process your data in certain circumstances
To exercise any of these rights, please contact us at privacy@luxedeccor.com. We will respond within 30 days.
Third-Party Links
Our website may contain links to third-party websites, social media platforms, or partner stores. Once you leave our site, this Privacy Policy no longer applies. We recommend reviewing the privacy policies of any external sites you visit.
We are not responsible for the content or privacy practices of websites we do not operate.
Children's Privacy
Luxe Deccor is intended for adults. Our website is not directed at children under the age of 18, and we do not knowingly collect personal information from minors.
If you believe a child has provided us with personal information, please contact us immediately and we will promptly delete it from our records.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When material changes are made, we will notify you by email or by placing a prominent notice on our website.
We encourage you to review this page periodically. Continued use of our website following any changes constitutes your acceptance of the updated policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your data, please reach out to us:
Privacy Enquiries
Luxe Deccor · Email: privacy@luxedeccor.com · Phone: +91 99999 99999
We aim to respond to all privacy-related enquiries within 2 business days.